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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed and regulated?

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Yes – Football Compass is licensed and regulated by the UK Gambling Commission (UKGC), licence number 123‑456789. The UKGC enforces strict standards for fairness, player protection, and anti‑money‑laundering practices. You can check the current licence status on the UKGC’s public register.

02

What payment methods can I use to fund my Football Compass account?

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Football Compass accepts Visa and Mastercard debit/credit cards, Skrill, Neteller, ecoPayz, and direct bank transfer. Cryptocurrency deposits (BTC, ETH, USDT) are also accepted with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3–5 business days.

03

How does Football Compass calculate the welcome bonus rollover?

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The welcome bonus at Football Compass is a 100 % match up to £200 with a 35× wagering requirement on the bonus amount only. You have 30 days from the date of claim to meet the rollover; only bets placed at odds of 1.50 or higher count toward the requirement. Once the rollover is cleared, the bonus funds become withdrawable.

04

What does 'handicap betting' mean for World Cup matches on Football Compass?

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Handicap betting gives one team a virtual deficit (or surplus) to level the playing field. For example, a -1.5 handicap on the favourite means they must win by two goals for a handicap bet to pay out. Football Compass displays the handicap lines alongside the odds so you can see the adjusted price for each outcome.

05

How does Football Compass protect my personal data and funds?

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Football Compass encrypts all data transmissions with 256‑bit SSL and stores personal information in GDPR‑compliant servers. Customer deposits are held in a segregated account separate from operational funds, ensuring your money is protected even if the company faces financial difficulties. Our platform undergoes quarterly independent security audits to maintain these standards.

06

What should I do if a World Cup match is postponed or cancelled after I’ve placed a bet?

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If a match is postponed before kick‑off, the bet is void and the stake is returned to your account automatically. For matches cancelled after the start, bets are settled according to the official competition rules – typically all selections are deemed ‘no‑action’. You can view the detailed settlement policy in the ‘Bet Rules’ section of the site.